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The Experts Know! Alarms
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Where Alarm Consumers & Security Alarm Dealers Become Empowered With Expert ALARM Knowledge
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Below is a list of a few of the pertinent questions the experts would ask of an alarm consultant, that we were considering getting an alarm system from. Be sure to educate yourself on what the correct answers to these questions should be. If a company has all the proper responses to your questions, then the odds are you have found a quality alarm system and a quality company to stand behind that system.
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* How long has your company been in business?
* How many employees work there?
* Does your company hold all necessary licenses to do business in this state?
* Are your installer’s sub-contractors or employed by your company as full time employees?
* Are your installers insured and bonded?
* Will I be able to see proof of insurance before work is started on the install.
* How long have you been with the company?
* Where will my control panel be located?
* How many zones will my system have?
* Will there be any device’s protecting the access to the control panel?
* Where will my keypad or keypads be placed?
* What type of panic features will my keypad have?
* Does my system have one or two button arming features (turning your system on), or do I need my complete code to do this?
* How many code users can be programmed into the system?
* What area does my motion detector(s) protect?
* Is my motion detector(s) pet immune? (If you have free-roaming pets)
* What devices will I be getting to protect my interior if I can’t use motion detectors, and what area will it or they protect?
* Will all my perimeter doors be protected?
* What device(s) do I have to detect entry from accessible windows?
* How many decibels will my siren be?
* If my system can be hardwired, will all wires be hidden?
* How long does the installation take?
* Will I be instructed on all features of my system?
* Will the installer check with me on placement of each device and zone layout?
* Will I get to choose my entry and exit delay times?
* How long is my service warrantee?
* Are all parts and labor covered in the warrantee?
* Who would I call if service is needed?
* Are they available 24/7?
* How much will it cost if a service technician comes out after the warrantee period?
* What would happen if I set my alarm off on accident?
* What happens if my alarm goes off and it is not an accident?
* Who do you use to monitor your alarms?
* Where is the monitoring station located?
* What technology will be used for my alarm to communicate to the monitoring station?
* If phone lines are used will they be set up for line seizure?
* Will I know if my phone line has been cut? (If a line fault monitor is promised make sure it is listed on your equipment list)
* How long will it take for the installation department to call me to set an install date?
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